Reference

A duit11 Account Takes Minutes to Set Up

Fill in your details, verify your identity, and link your DANA, OVO, or GoPay wallet — your account is ready to use as soon as verification clears.

DANA, OVO, GoPay supportedMobile-ready account accessIdentity verified at sign-upWallet linked from day one
Explore the Lobby Read FAQ
duit11 A duit11 Account Takes Minutes to Set Up
ACCOUNT SAFETY SIGNALS

How We Protect Your Account

Your account details and payment data move through SSL-encrypted connections at every step — registration form, login, and wallet transfers alike. Identity verification is a one-time step that protects you as much as it protects the platform: it means only you can request withdrawals back to your linked DANA, OVO, or GoPay wallet. We do not store full wallet credentials on our side; the connection works through each wallet provider's own secure transfer protocol. Access to your account from an unrecognised device always requires OTP confirmation before the session opens.

SSL Encryption Every page of the registration flow and all account transactions run over SSL. Your form data and wallet details are encrypted in transit end to end.
Identity Verification A one-time ID check at registration ties withdrawals to your verified name only, preventing unauthorised payout requests on your account.
OTP Device Check Logging in from a new phone or browser triggers a one-time passcode to your registered number. No OTP, no access — straightforward and hard to bypass.
Data Protection We do not sell or share your registration data with third parties. Personal details collected during sign-up are used only for account management and identity verification.
ACCOUNT HELP PATHS

Getting Help With Your Account

If you hit a snag during registration or need help linking your wallet after sign-up, there are three ways to reach us. Live chat inside the platform connects you to a real agent without leaving your account screen. Email support handles anything that needs a written record, such as identity document queries. Our FAQ section inside the account dashboard covers the most common registration questions — password resets, OTP issues, and wallet linking steps — with step-by-step answers so you can often sort things out without waiting.

Live Chat Accessible from your account dashboard at any time. Paste your account email in the chat and an agent picks up your registration or wallet query directly.
Email Support Send account verification queries, ID submission questions, or wallet-linking issues to our support address. Written replies create a record you can refer back to.
In-Account FAQ The FAQ section inside your dashboard answers password resets, OTP delivery issues, and e-wallet connection steps without needing to contact an agent.
FUND YOUR WALLET

Local Payment Methods We Accept

Once your account is active, funding it works through the same apps you use for everyday transactions. Open your DANA, OVO, or GoPay app, enter the deposit amount, send to the account number shown on the deposit screen, and confirm with your wallet PIN. The balance appears in your duit11 account as soon as the transfer confirms on the wallet side. There's no need to enter card details or visit a bank — your e-wallet handles everything. Minimum and maximum deposit amounts are displayed clearly before you confirm, so there are no surprises.

DANA Send from your DANA balance directly to your duit11 wallet. Confirm with your DANA PIN and the amount reflects in your account once the transfer processes.
OVO Use OVO Points or your OVO Cash balance to fund your account. The transfer path mirrors the OVO send-money flow you already know.
GoPay Top up via GoPay the same way you'd split a bill or pay for a ride. Your GoPay PIN is the only confirmation step required.

How the Registration Flow Works

When you open a duit11 account, we walk you through four clear steps. First, enter your name, email address, and mobile number. Second, choose and confirm a password. Third, verify your identity — we'll ask for a government-issued ID so your account stays secure and withdrawals process without hold-ups. Fourth, connect your preferred e-wallet: DANA,

OVO, or GoPay links directly to your account and becomes your primary funding source. The entire form sits on one screen and there's no paperwork to post. Once identity confirmation is done, your account is active and the full lobby opens. If anything looks unclear during the flow, our support team is reachable via live

chat right from your account dashboard. Keep your registered mobile number handy — it's used for OTP verification each time you log in from a new device.

  • Four-step form Name, email, password, and ID verification in one continuous screen. No redirects, no extra pages — the whole process stays in one place.
  • OTP login security Every new-device login triggers a one-time passcode to your registered number. Your account stays yours even if someone else knows your password.
  • Wallet linked at sign-up Connect DANA, OVO, or GoPay during registration so your first deposit goes through the app you already use daily, no extra setup needed later.
  • Live chat from your dashboard Account questions answered through live chat inside your dashboard. No need to leave the platform or navigate a separate support page.

Account

When you open a duit11 account, we walk you through four clear steps. First, enter your name, email address, and mobile number. Second, choose and confirm a password. Third, verify your identity — we'll ask for a government-issued ID so your account stays secure and withdrawals process without hold-ups. Fourth, connect your preferred e-wallet: DANA, OVO, or GoPay links directly to your account and becomes your primary funding source. The entire form sits on one screen and there's no paperwork to post. Once identity confirmation is done, your account is active and the full lobby opens. If anything looks unclear during the flow, our support team is reachable via live chat right from your account dashboard.

Explore the Lobby

Your details are encrypted for secure account access.

Common Questions About Signing Up

These are the questions we see most often from people going through registration for the first time. If yours isn't here, live chat inside your account dashboard is the fastest route to an answer.

You'll need your full name, a working email address, a mobile number for OTP, and a government-issued ID for identity verification. Have those ready before you start the form.

DANA, OVO, and GoPay are the supported wallets at sign-up. You link one during registration and can update your preferred wallet later from your account settings.

ID verification protects your withdrawal path. It ensures only you can move funds out of your account and back to your linked wallet, preventing unauthorised requests.

Check that the mobile number you entered matches your active SIM. Wait thirty seconds, then request a new OTP. If it still doesn't arrive, contact live chat with your registered email.

Yes. The registration form and full account work in any mobile browser. No app download is required to complete sign-up or make your first DANA, OVO, or GoPay deposit.

Account access depends on local law and is available only where local regulations permit. Check eligibility for your region before completing registration.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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